CLERK'S FREQUENTLY ASKED QUESTIONS
Among the large number of questions the clerk receives, there are a few that are asked more than most. Here you will find many of these "Frequently Asked Questions" and their answers.
If your particular question is not here, or you need elaboration on an answer given here, feel free to contact the Clerk by phone below or by email.
What is the State Disbursement Unit?
In 1999, federal law required the State of Florida to collect child support through a state disbursement unit (SDU). Pursuant to Section 61.1824, Florida Statutes; the Federal Personal Responsibility and Work Opportunity Reconciliation Act of 1999 (commonly known as the Welfare Reform Act); and Title IV-D of the federal Social Security Act, the Florida Department of Revenue (DOR) created the SDU to provide one central address for the collection and disbursement of child support payments in cases enforced by DOR (also known as “IV-D cases”).
How can child support be paid?
May I get payments by direct deposit or debit card?
You may pay online by credit card or electronic check; from your bank checking or savings account; by cash through Amscot, MoneyGram, and Western Union; and by mail. For more information, click here
How do I get information about payments?
Yes, the SDU permits both for IV-D cases. For more information, and the DOR options form, click here
. For non IV-D cases, you can still get direct deposit by completing this form
and returning it to our office.
How do I enforce my child support order?
You can use DOR’s child support eservices online or DOR’s SDU Voice Response System at 1-877-769-0251. You will need your social security number and case number to obtain payment information. For more information, click here
If you don't have your case number, you can get it from the clerk in the county in which your support was ordered. If you have general questions about Leon County-ordered child support, please call the Family Law Division of the Clerk’s Office at 850-577-4150.
DOR is the primary public agency to provide public child support enforcement activities. Below are links to the DOR child support enforcement section and a brief explanation of each.
- For information about making payments, setting up online accounts, and answers to various questions, click here
- For an explanation of how to apply for child support enforcement through DOR, click here
- For information about child support eservices through DOR, click here
- For information about DOR’s child support services in general, click here
You may also consider hiring your own attorney or representing yourself. Visit our website under Forms to view the various self-help family law forms. Whether you choose enforcement through DOR, represent yourself, or hire an attorney, our office can:
- Send out notices of delinquency, Fla. Stat. § 61.14(6)(b)
- Send out notices of intent to suspend drivers' licenses upon request, Fla. Stat. §§ 61.13016 & 322.245(2) – (4) and Frequently Asked Questions
- Audit child support payments upon request
What is a child support driver license suspension?
Pursuant to FS 61.13016, when a payer is 15 days’ delinquent in making a payment in support in non-IV-D cases, and upon the request of the person expecting payment, the Clerk must provide notice to the payer of the delinquency and the intent to suspend by regular United States mail that is posted to the payer’s last address of record with the Department of Highway Safety and Motor Vehicles.
What are the qualifications for the Program?
You must have a Leon County order for child support.
What information will I need to provide to the Family Law Division?
You must not currently be under contract with the Florida Department of Revenue Child Support Enforcement Program.
Your child support payments must be paid through the State Disbursement Unit.
If your child support payments are made monthly, semi-monthly, or biweekly, payment must be 30 days’ delinquent. If your payments are made weekly, payment must be 15 days’ delinquent.
The payer must have a Florida driver license.
How does the Program work?
Payer's date of birth
Payer's social security number
Payer's last known address
Upon a delinquency of child support payments, a Notice of Intent to Suspend Driver License is mailed to the payer. Upon receiving the Notice, the payer has three options to avoid driver license suspension:
How do I sign up?
Pay the delinquency.
Enter into a written agreement for repayment of the delinquency with the payee.
File a Notice to Contest Driver License Suspension if there is a disagreement regarding the amount or if there is a claim of mistaken identity.
If the payer fails to select one of these options within 20 days from the date of the Notice, the Family Law Division will mail a request to suspend to the Florida Department of Highway Safety & Motor Vehicles. Once suspended, the s license cannot be reinstated until either the delinquency is paid in full or until the payer and payee enter into a written agreement for repayment of the delinquency.
You may fill out a request form in the Family Law Division of the Clerk's Office, located in Suite 100 of the Leon County Courthouse, 301 South Monroe Street, Tallahassee, FL 32301, or you may send a letter requesting to participate in the program. Please include your case number.
What is an injunction?
An injunction is a court order, also referred to as a restraining order, that directs a person not to have any contact with you.
What is the process for getting an injunction?
Where can I obtain an injunction?
These statewide brochures
discuss the process for obtaining an injunction. These statutes
provide the requirements for each type of injunction. And these videos
explain the process in detail.
What happens after the judge grants the injunction?
The Refuge House
has a volunteer office in the Leon County Courthouse and can be reached at 577-4480. Volunteers with this organization will provide counseling, and will assist in completing injunction forms and obtaining emergency shelter at the Refuge House.
Once the forms are completed, the Petition for Injunction should be filed with the Family Law Division of the Clerk's Office, Suite 100, Leon County Courthouse, during normal business hours. The Family Law Division will file the petition, create the case, and take the file to the judge for review. If the judge finds merit to the petition, a Temporary Injunction and Notice of Hearing will be entered.
During weekends and holidays, assistance may be sought at the Leon County Jail, located on Appleyard Drive, at 8:00 a.m., where a deputy clerk will be present and judge will be present.
There are currently no costs associated with injunctions.
A hearing must be scheduled and the respondent must be personally served with a copy of the Petition, Notice of Hearing, and the Temporary Injunction. The hearing will be scheduled for the next available court session. You will be provided with copies of these documents; you must attend the hearing or the injunction will be dismissed.
What community resources are available?
Any injunction granted by the Court will remain in effect until modified or dissolved by the judge. Copies of all injunctions are placed on file with local law enforcement agencies.
Florida Coalition Against Domestic Violence
Hotline 1-800-500-1119 or TDD (800) 621-4202.
Refuge House - provides services to victims of domestic violence and sexual assault
- 24 hour hotline 681-2111
- Safe shelter
- Individual counseling
- Group counseling
- Injunction assistance
Food and Clothes
- ECHO (Emergency Care & Help Organization) 224-3246
- Salvation Army 222-0304
- Department of Children and Family Services - Food Stamps 487-2826
Rent & Utility Assistance